All subscription boxes ship the first week of every month. This includes both regular subscriptions and gift subscriptions. Shop items will ship within 1-3 business days after placing order.
All full size and mini boxes, in both our shop and subscription orders, ship USPS Priority Mail.
Our Just the Books boxes ship USPS Media Mail.
If you have an incorrect address on file, you must change to correct address by the 25th of the current month. We are not responsible for replacing items sent to an incorrect address. If you are unable to change an address, we will be happy to help. Please send an email to email@example.com and someone will be in touch within two business days.
Cancelling a subscription does not stop any already paid boxes from being shipped. While you will no longer be billed after cancelling an order, you will also not receive a refund for boxes set to ship out in later months.
If you need a refund for unshipped boxes, we charge a flat $5 restocking fee.
If you have any questions regarding a cancellation or refund, please email us at firstname.lastname@example.org
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